Last Updated: 03/04/2025

Thank you for shopping at mascoshop.online. We are committed to providing a fast, safe, and reliable shipping experience. This Shipping Policy outlines how we process, ship, and deliver your orders.

🌍 Shipping Coverage

We currently ship worldwide. All orders are processed and delivered to the address you provide during checkout.

🕐 Processing Times

• All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.

• Once your order is processed, you will receive a confirmation email with tracking information.

🚚 Estimated Delivery Times

• Standard Shipping: 5–15 business days (depending on destination).

• Expedited Shipping (optional): Available at checkout where applicable. Estimated times vary by country.

Note: Delivery times may be affected by external factors such as customs, local holidays, or logistics disruptions.

📦 Shipping Partners & Tracking

We work with trusted logistics partners to ensure safe and timely delivery. Once your package is shipped, you will receive a tracking number to follow your order’s journey.

🏢 Fulfillment Partner

Order fulfillment is managed by Eprolo, a global logistics provider specializing in dropshipping and quality control. Products are shipped directly from their international warehouses.

❗ Delivery Issues

If you encounter delays or problems with your shipment, please contact us at:
📧 support@mascoshop.online
📞 +34 686 02 99 89

We will work closely with our fulfillment team to resolve any issues quickly.

🔐 Shipping Disclaimer

mascoshop.online is not responsible for delays caused by customs clearance, incorrect shipping addresses, or force majeure events (e.g. extreme weather, pandemics).

Gracias por tu confianza. We look forward to delivering a great experience with every order.